We service both air-source and ductless heat pump systems.
A heat pump stuck in one mode, or one that's iced over and won't defrost, gets diagnosed with the right tools for that specific failure mode.
If you're dealing with a system stuck blowing cold air in heating mode, an outdoor unit that's iced over and won't run its defrost cycle, or a system that switches modes but never actually reaches set temperature, you already know a heat pump that seems to be 'not heating' is often actually a reversing valve or defrost cycle problem, which a technician trained mainly on standard AC systems can easily misdiagnose.

Waiting rarely saves money and often turns a same-day repair into a longer, more involved job.
AAA Pro HVAC built its heat pump repair process around one idea: diagnose first, quote honestly, fix it right.
We're licensed, insured, and staffed with techs who've spent years specifically on heat pump repair, not general handyman work with an HVAC certificate bolted on.

Heat pump failure modes are different enough from standard AC that generic diagnostics often miss the actual cause.
No-heat calls in winter get the same priority as no-cool calls in summer.
Auxiliary heat strip diagnostics are included in the same visit when relevant.
We test reversing valve solenoids, defrost thermostats, and control board timing directly.
Every job starts with a real diagnosis, not a guess — here's the full scope of what our heat pump repair technicians handle across Elloree, SC.
We test the valve's solenoid directly rather than assuming based on symptoms alone. This is one of the most requested heat pump repair calls we get across Elloree, SC.
We verify the defrost cycle actually triggers under test conditions. This is one of the most requested heat pump repair calls we get across Elloree, SC.
We test heat strip elements and the relay controlling them separately. This is one of the most requested heat pump repair calls we get across Elloree, SC.
Heat pump refrigerant charging follows different specs than standard AC systems, especially across heating and cooling modes. This is one of the most requested heat pump repair calls we get across Elloree, SC.
We distinguish between the two before recommending any repair. This is one of the most requested heat pump repair calls we get across Elloree, SC.
Indoor head unit and outdoor condenser are diagnosed as a connected system. This is one of the most requested heat pump repair calls we get across Elloree, SC.

That detail determines which specialized tools ride along.
We confirm your Elloree address and a realistic arrival window.
Flat-rate pricing follows the confirmed diagnosis.
Workmanship is guaranteed and documented on your invoice.

Previous company just topped off refrigerant twice — this tech found the stuck reversing valve in ten minutes.
Outdoor unit was constantly covered in ice and I thought that meant it was broken.
They tested the relay separately from the strips themselves and found the actual fault fast.
Ductless heat pump in the addition threw a code I couldn't find anywhere online.

This is one of the most common and most misdiagnosed heat pump failures.
Some frost during a normal defrost cycle is expected; ice that never clears points to a defrost board or thermostat fault.
A technician needs specific training on these components to diagnose heat pump issues accurately.
Heat pumps naturally work harder as outdoor temperatures drop, and auxiliary heat should engage below a certain threshold.
Yes — indoor head units and outdoor condensers on ductless heat pump systems are within our service scope.
Call for a live arrival estimate based on current demand.

Our heat pump repair crews are positioned throughout Elloree, SC to keep response times realistic, not just promised.
☎ Call +1-866-805-8548 for Elloree Service